Public transport electrification strategy and action plan in Ahmedabad and Mehsana

Countries:

India

Status:

Completed

Sector:

Mobility

Delivered by:

Counterparts:

Introduction

Developing a comprehensive electrification strategy for public transport (PT) and intermediate public transport (IPT) for two cities in India.

PT and IPT play a key role in providing transport options for people who do not own private vehicles, particularly low-income commuters. Switching to electric bus/IPT services not only offers an environmentally friendly solution with lower operating costs, but can also improve the quality of service and provide new employment opportunities.

 

The project aimed to create the enabling environment and a stakeholder ecosystem to support PT/IPT electrification in the cities of Ahmedabad and Mehsana. In particular, the project helped to increase awareness of the electric vehicle technologies among drivers and operators in the cities – while working with local policymakers to identify key policy barriers and drivers to accelerate the uptake of electric mobility.

 

UK PACT supported the two cities to develop a comprehensive electrification strategy and action plan to underpin the development of more sustainable, affordable, and inclusive urban transport systems. These also aimed to serve as a blueprint for public transport electrification in other cities in India.

 

The project was delivered by CEPT in partnership with Gujarat Energy Research Management Institute (GERMI), University of Leeds, and Brunel University.

“Now that we understand the linkages between EV and GESI issues, we might opt to target EV distribution to women drivers first. As women drivers preferred to take food orders, their operational range are limited to smaller area of commercial zone. This is in line with the performance of EV that is limited to closer range.”

Uun Ainurofiq

Director of Government Affairs & Strategic Collaborations, Grab India

“CEPT University organised a program on the electrification of electric three-wheelers (E3Ws). The workshop explained benefits of these vehicles in reducing pollution and also enabling extra savings for us. We found this workshop very useful.”

Dilip Joshi

Secretary, Ahmedabad School Vardhi Association

“To make the future more environmentally friendly, we need to shift these auto-rickshaw drivers from CNG to electric. To resolve the range anxiety and encourage more drivers to adopt electric autos, we are planning to set up charging stations. This will make it easier for drivers to charge their vehicles and keep operating them smoothly.”

M. Nagarajan (IAS)

Collector and District Magistrate, Mehsana

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Context

  • Urban transport is one of the leading contributors to GHG emissions in cities
  • Despite policymakers’ efforts to promote electric mobility through policies and support schemes, the rate of EV adoption in India is still quite low
  • Poor public transport services have seen more and more bus users shifting to private modes or shared intermediate public transport systems
  • IPT drivers, predominantly from low-income backgrounds, generally lack awareness of the benefits of electric vehicles – and the available subsidies to purchase one
Long-term strategy

and action plan to develop an inclusive public transport service in Ahmedabad through bus and IPT electrification

Staff training

on customer orientation focusing on sensitivity towards customers, enhanced sense of service orientation, and empathy towards passengers

Peer-to-peer city knowledge exchange

for city officials to gain exposure to national and international city initiatives on sustainable mobility measures

Awareness workshop

attended by 200 IPT drivers to increase awareness about the cost, operations and processes involved in buying an electric vehicle

Project achievements

This project supported the cities in moving towards a sustainable, affordable and inclusive low carbon future through the development of a comprehensive electrification strategy for PT and IPT in Ahmedabad and Mehsana. Key results include:

  • Strategy and action plan for the electrification for public bus and IPT in Ahmedabad
  • Creation of stakeholder networks in both cities to bring together all actors from the local transport ecosystem who could enable the transition (including local authorities, transport companies, business associations, etc.)
  • Training programmes for frontline staff (including field officer, field supervisors, ticketing staff, guards) on customer orientation
  • Workshops with city officials and transport agencies on the barriers and opportunities of transport electrification
  • National and international study visits for mid/senior level officials to provide exposure to a range of sustainable mobility measures and best practices adopted in similar cities
  • Workshops for drivers to build awareness on electric vehicles‘ costs, operations and processes to help them make an informed decision when buying one
Focus group discussions

held in both cities to understand the concerns of people from marginalised groups

Women bus conductor training

targeting companies with female bus conductors on customer orientation and management

Increase in women using buses

seen as a result of the projects efforts, with 61% of women surveyed on buses at the end of the project having shifted from other modes of transport

Concessional loans for women

discussed with local banks to support women in purchasing an electric auto-rickshaw and support them in entering the electric auto-rickshaws industry

GESI highlights

Throughout the delivery of the project, GESI activities were consistently embedded in all activities, enabling to build several lessons and enhanced project outcomes. Key GESI learnings and achievements include:

  • Focus group discussions (FGDs) were organised with public transit (PT) users/non-users living in informal settlements and economically weaker section (EWS) housing
  • Training was held to support frontline staff with sensitisation towards customers, focusing on common customer concerns, such as women travelling on busy buses. Targeted training for female bus conductor was also held
  • The perception survey of women bus users showed that 61% of the users who previously travelled by either by 2-wheelers or private auto have started using the city bus service as a result of the project activities. Besides experiencing a significant reduction in travel costs, the women highlighted safety, reliability, convenience, time saving and comfort as some of the key reasons for the shift in mode
  • Discussion on including women in the electric auto-rickshaws industry were held with businesses and banks, including opportunities to offer concessional loans for women interested in purchasing one
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Forward look

Building on the successful project implementation, stakeholders are expected to take forward the following next steps:

  • Continuation of training programmes for frontline staff
  • Development of charging infrastructure across the eight identified locations in Mehsana and Ahmedabad
  • Continuation of stakeholder consultation to receive buy-in, with particular attention user considerations of low-income communities and women

Significant barriers to the inclusion of more women in the e-3wheelers industry are still present, in particular when it comes to accessing finance to purchase vehicles. Concessional financing options for female drivers should be considered to incentivise uptake.

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